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    Privacy Policy

    Effective Date: February 11, 2026  |  Last Updated: February 11, 2026

    1. Introduction

    Scaffold ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website scaffoldbookkeeping.com or use our bookkeeping services.

    This policy is intended to comply with the Washington State Consumer Protection Act (RCW 19.86), Washington's data-breach notification statute (RCW 19.255.010), and applicable federal regulations.

    2. Information We Collect

    Personal Information You Provide:

    • Name, email address, phone number
    • Business name and mailing address
    • Financial records and accounting data you share for bookkeeping services
    • Information submitted through contact forms, calls, or scheduled consultations

    Automatically Collected Information:

    • IP address, browser type, operating system
    • Pages visited, referring URLs, and session duration
    • Cookies and similar tracking technologies

    3. How We Use Your Information

    • To provide, maintain, and improve our bookkeeping services
    • To communicate with you regarding your account, consultations, or inquiries
    • To comply with legal obligations, including tax and financial reporting requirements
    • To detect, prevent, and address technical issues or fraudulent activity
    • To send periodic updates or marketing communications (you may opt out at any time)

    4. Disclosure of Your Information

    We do not sell your personal information. We may share your information with:

    • Service providers: Third-party vendors who assist us in operating our business (e.g., cloud hosting, scheduling software, payment processing)
    • Legal requirements: When required by law, subpoena, or government request, or to protect our rights and safety
    • Business transfers: In connection with a merger, acquisition, or sale of assets

    5. Data Security

    We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission is 100% secure.

    In the event of a data breach involving personal information of Washington State residents, we will provide notification in accordance with RCW 19.255.010.

    6. Cookies & Tracking Technologies

    We use cookies and similar technologies to enhance your experience, analyze site traffic, and understand usage patterns. Cookies fall into the following categories:

    • Essential cookies: Required for the website to function properly. These cannot be disabled.
    • Analytics cookies: Help us understand how visitors interact with our site (e.g., pages visited, session duration). These are only set with your consent.
    • Marketing cookies: Used to deliver relevant advertisements and track campaign effectiveness. These are only set with your consent.

    When you first visit our site, you will be presented with a cookie consent banner allowing you to accept all cookies, decline non-essential cookies, or customize your preferences. You can change your cookie preferences at any time by clearing your browser's local storage and revisiting the site.

    You may also disable cookies through your browser settings, though some site features may not function properly without essential cookies.

    7. Third-Party Links

    Our website may contain links to third-party websites (e.g., Calendly, QuickBooks). We are not responsible for the privacy practices of those websites and encourage you to review their respective privacy policies.

    8. Data Retention

    We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Financial records may be retained for a minimum of seven (7) years as required by applicable tax and accounting regulations.

    9. Your Rights

    Under applicable data protection laws (including the GDPR for EEA visitors and Washington State law), you may have the right to:

    • Access the personal information we hold about you
    • Rectify inaccurate or incomplete information
    • Erase your personal data ("right to be forgotten"), subject to legal retention requirements
    • Restrict processing of your personal data in certain circumstances
    • Data portability: receive your data in a structured, machine-readable format
    • Object to processing based on legitimate interests or direct marketing
    • Withdraw consent at any time where processing is based on consent (including cookie preferences)
    • Opt out of marketing communications

    To exercise these rights, contact us at info@scaffoldbookkeeping.com. We will respond within 30 days (or within one month for GDPR requests).

    10. Lawful Basis for Processing (GDPR)

    For visitors in the European Economic Area (EEA) and United Kingdom, we process personal data under the following legal bases:

    • Consent: For analytics and marketing cookies, and marketing communications.
    • Contractual necessity: To provide our bookkeeping services when you engage us.
    • Legal obligation: To comply with tax, accounting, and financial reporting requirements.
    • Legitimate interest: To improve our website, prevent fraud, and respond to inquiries.

    11. International Data Transfers

    Our business is based in the United States. If you are accessing our website from the EEA, UK, or other regions with data protection laws, please be aware that your data will be transferred to and processed in the United States. We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.

    12. Children's Privacy

    Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

    13. Changes to This Policy

    We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website or services after changes constitutes acceptance of the revised policy.

    14. Contact Us

    If you have questions about this Privacy Policy, please contact us:

    We respect your privacy

    We use essential cookies to make our site work. With your consent, we may also use non-essential cookies to improve your experience and analyze traffic. You can change your preferences at any time. Privacy Policy